Privacy Policy

📜 Privacy Policy – MSGiFY

MSGiFY (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, products, and services.

1. Information We Collect

We may collect the following types of information when you interact with MSGiFY:

  1. Personal Information: Name, email address, phone number, business details, billing information, etc.
  2. Account Information: Login credentials, account settings, and preferences.
  3. Communication Data: Messages, chat history, and usage of WhatsApp via our platform (in compliance with WhatsApp/Meta policies).
  4. Technical Data: IP address, browser type, operating system, device identifiers, and usage analytics.

2. How We Use Your Information

We use collected information to:

  1. Provide and operate MSGiFY services.
  2. Facilitate WhatsApp Business API messaging.
  3. Improve platform performance, security, and user experience.
  4. Send product updates, marketing communications, and support notices.
  5. Comply with legal obligations.

3. Sharing of Information

We do not sell your personal data. We may share information with:

  1. Service Providers: For hosting, analytics, payments, and integrations.
  2. Meta (WhatsApp): To process communications through the official Business API.
  3. Legal Authorities: If required by law, regulation, or court order.

4. Data Security

We implement industry-standard security measures (encryption, firewalls, access controls) to protect your data from unauthorized access, alteration, or disclosure.

5. Data Retention

We retain personal information only as long as necessary to provide our services or comply with legal obligations. You may request deletion of your data at any time.

6. Your Rights

Depending on your location (GDPR, CCPA, etc.), you may have rights to:

  1. Access, correct, or delete your personal data.
  2. Opt out of marketing communications.
  3. Restrict or object to processing.
  4. Request data portability.

To exercise these rights, contact us at contact@msgify.in.

7. Cookies & Tracking

Our website may use cookies and tracking tools to enhance your browsing experience, analyze usage, and deliver personalized content. You can control cookies through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

9. Children’s Privacy

MSGiFY services are not directed to individuals under 18 years of age. We do not knowingly collect information from children.

10. Updates to Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the “Last Updated” date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us:

📧 Email: contact@msgify.in.

🌐 Website: www.msgify.in